Return and Exchange policy
Thank you for choosing our website. Here is our return and exchange policy:
Eligibility for Returns and Exchanges:
If you receive a defective or damaged item, please contact us within three business days of receiving the item, and we will provide return or exchange services.
If you wish to return or exchange an item, please ensure that the item is in its original condition, including complete packaging and accessories.
Return and Exchange Process:
Please contact our customer service team before returning or exchanging any items, providing your order number and the reason for the return or exchange.
Our customer service team will assist you with the return or exchange process, including providing the return address and relevant instructions.
Please note that you will be responsible for the return shipping fees and any related costs unless the product is defective or damaged.
Return and Exchange Conditions:
Items must be returned or exchanged within fourteen natural days from the date of purchase.
Items must be in unused and complete condition, including all accessories and original packaging.
Return or exchange items must be accompanied by the original receipt or order number.
Refund Method:
Refunds will be processed once the returned items are received and inspected.
Refunds will be issued using the original payment method, and it may take some time for the refund to be processed. Please be patient.
We hope you are satisfied with our products and services. If you have any questions regarding our return and exchange policy, please feel free to contact our customer service team.